Nominations are now being sought for the 19th annual ROSE Awards presented by United Water. ROSE is an acronym that stands for Recognition of Service Excellence. We encourage all of our partners to support and participate in the Indianapolis Convention & Visitors Association's ROSE Awards presented by United Water by nominating an outstanding employee or volunteer for this distinguished honor. The 19th annual ROSE Awards presented by United Water, our marquis event recognizing the contributions of hospitality industry workers and volunteers throughout the city, will take place on Wednesday, March 10, 2010, at the Indiana Roof Ballroom. Nominations are due by January 29, 2010.

ROSE Award honorees are true good will ambassadors for their companies and the city. We hope you will take the opportunity to recognize your employees or volunteers who exemplify service excellence in the category of Accommodations, Attractions, Restaurants, Retail, Transportation and Corporate, by nominating up to two of them for this prestigious award.

The mission of the ROSE Awards is to honor non-managerial hospitality employees or volunteers who exemplify excellent customer service. These industry champions, through one-on-one or behind-the-scenes contact, positively influence a visitor's experience in Indianapolis. It also should be noted that those who have worked in the customer service industry for 20 years or more are eligible for Lifetime Achievement Awards.

The ROSE Awards could not take place without the generous support of our sponsors. Sponsorship opportunities are available at all levels and we invite your participation. On this website you will find the following:

We thank those who have supported the event in the past and hope you will be able to participate by submitting nominations and/or sponsoring our event. As always, we are grateful for your partnership with the ICVA and appreciate all you do for us throughout the year.