Every spring, Visit Indy rolls out the red carpet at the annual ROSE Awards event honoring non-managerial hospitality employees or volunteers who provide excellent customer service. We invite our partners to nominate up to two employees or volunteers who exemplify service excellence in the categories of accommodations, attractions, restaurants, retail or transportation.
ROSE is an acronym for Recognition Of Service Excellence. The program shines a light on the waiters, cab drivers, service associates, and other non-managerial hospitality employees that make every Indianapolis visitor feel special. By going beyond the expectations of their job descriptions, these service champions leave lasting impressions that bring true meaning to the phrase “Hoosier Hospitality. ”Every year we gather to honor these goodwill ambassadors at a gala event which is an awards ceremony and, moreover, a celebration of an industry and the people who roll up their sleeves and do their jobs every day with pride in their companies and their city.
If you have questions about ROSE Awards, please contact:
Senior Communications Manager
“I continue to be very proud of my Rose award. On a personal note, I can't tell you how proud my wife and family are, and it's certainly nice to know that I helped contribute to one of a long list of awards for the Renaissance!”
Renaissance Indianapolis North Hotel