Every spring, Visit Indy rolls out the red carpet at the annual ROSE Awards event honoring non-managerial hospitality employees or volunteers who provide excellent customer service. We invite our partners to nominate up to two employees or volunteers who exemplify service excellence in the categories of accommodations, attractions, restaurants, retail or transportation.
ROSE is an acronym for Recognition Of Service Excellence. The program shines a light on the waiters, cab drivers, service associates, and other non-managerial hospitality employees that make every Indianapolis visitor feel special. By going beyond the expectations of their job descriptions, these service champions leave lasting impressions that bring true meaning to the phrase “Hoosier Hospitality. ”Every year we gather to honor these goodwill ambassadors at a gala event which is an awards ceremony and, moreover, a celebration of an industry and the people who roll up their sleeves and do their jobs every day with pride in their companies and their city.
If you have questions about ROSE Awards, please contact:
Senior Communications Manager
“To me, winning a Rose Award means that a nice, clean and fresh smelling bus makes passengers and operators happy. Winning has given me a good work ethic and makes me look forward to going to work. Attending the Rose Awards was a positive experience filled with people who seemed to really care for the services I perform.”