ROSE is an acronym for Recognition Of Service Excellence. The program shines a light on the waiters, cab drivers, service associates, and other non-managerial hospitality employees that make every Indianapolis visitor feel special. By going beyond the expectations of their job descriptions these service champions leave lasting impressions that bring true meaning to the phrase “Hoosier Hospitality.”
Every March we gather to honor these goodwill ambassadors at a gala event which is an awards ceremony and, moreover, a celebration of an industry and the people who roll up their sleeves and do their jobs every day with pride in their companies and their city.
If you have questions about ROSE Awards nominations, please contact:
Senior Event Marketing Manager
“To me, winning a Rose Award means that a nice, clean and fresh smelling bus makes passengers and operators happy. Winning has given me a good work ethic and makes me look forward to going to work. Attending the Rose Awards was a positive experience filled with people who seemed to really care for the services I perform.”